Testimonials

Mrs Brown, Barnes. SW13

Matthew has made my oven look as good as new – magic. A really great service – professional and friendly – would recommend to a friend and will definitely rebook next year. Thanks!

Mrs Brown, Barnes. SW13

Mrs. D. Donald, Hampton Hill. TW12

Matthew was recommended by a friend for his thorough, professional service. He has definitely lived up to his reputation. I will definitely be passing on his number too! Thank you Matthew.

Mrs. D. Donald, Hampton Hill. TW12

Ms. Perry, Richmond. TW9

Thank you so much Matthew! Saved me which would of been hours cleaning the oven and would not of got the same results you achieved. My oven looks brand new! I will get you to come back and attack the extractor fan next. Thanks again a very happy tired Mother.

Ms. Perry, Richmond. TW9

Mrs. S. Dulay, Twickenham. TW1

I am extremely pleased with the results! The oven s look brand new and there is no after smell and the oven can be used straight away. Matthew was very professional and I will definitely get him back!

Mrs. S. Dulay, Twickenham. TW1

Mrs. Hilary. A. Hobbs, Hampton Hill. TW12

Matthew, I was absolutely delighted with the job you did on my oven. I would highly recommend Matthew and any of his team. I didn’t believe it could come so clean in 2 hours. Thank you.

Mrs. Hilary. A. Hobbs, Hampton Hill. TW12

Mrs. S Whelan, Isleworth. TW7

I am delighted with the results. The ovens were in an awful state. We had tried cleaning them ourselves but the chrome was always black. They are now sparkling just like new. We will definitely be using Matthew again and would recommend him to all of our friends. Professional, friendly and does an amazing job. Thank you very much.

Mrs. S Whelan, Isleworth. TW7

Mrs De Frond, Twickenham. TW1

Matthew has done a great job on my oven, hob and extractor fan. I would definitely recommend him. Should of have had it done ages ago and will now have it done regularly.

Mrs De Frond, Twickenham. TW1

Mrs Hull, Twickenham. TW1

I’m amazed!! I read about you on Mumsnet but never expected the result to be as good as everyone said. I wish I’d heard of you years ago. Thank you so much!!

Mrs Hull, Twickenham. TW1

Mrs Carr, Twickenham. TW1

Matthew did an excellent job on my rather dirty oven. It looks almost brand new. Great service and excellent value. I would definitely recommend him to my friends.

Mrs Carr, Twickenham. TW1

Mrs Leach, Teddington. TW11

Very impressive! My oven looks brand new – why didn’t I get this done years ago? Will definitely be getting Matthew round every year from now on……

Mrs Leach, Teddington. TW11

Mrs Molloy, Twickenham. TW1

Matthew done an excellent job on my Range oven. Very helpful and polite. 1st class service.

Mrs Molloy, Twickenham. TW1

Ms Emma Craig, Hampton.TW12

Matthew was prompt on attending my address. He was very detailed in his presentation and has a great professional manner. I was extremely impressed with the end result. I would use Matthew again and recommend him in the future to friends.

Ms Emma Craig, Hampton.TW12

Mrs Sally Blenkinsop. Mortlake. SW14

Brilliant job. Oven looks like new. Would recommend Matthew most highly.

Mrs Sally Blenkinsop. Mortlake. SW14

Mr Walters, Teddington. TW11

Punctual, pleasant and oven like new. Will have it done on a regular basis. Highly recommended.

Mr Walters, Teddington. TW11

Lucy Taylor, Hampton Hill. TW12

My oven looks like new! Will definitely be using again. Brilliant job. Would recommend to anyone!

Lucy Taylor, Hampton Hill. TW12

Mr & Mrs Ashman, East Sheen. SW14

Matthew came to clean our oven today – it’s AMAZING – it actually looks like new. Bit embarrassed to say we hadn’t cleaned it in eight years so it was pretty bleak. Should of got it done years ago. Matthew also very nice man, really helpful. Would definitely recommend.

Mr & Mrs Ashman, East Sheen. SW14

Mrs Dyer, Kew. TW9

Punctual and courteous service, and a fantastic job on my oven and hob! Everything is sparkling clean and looks new again! Would definitely use Matthew again myself and happy to recommend him to anyone with an oven that needs cleaning!

Mrs Dyer, Kew. TW9

Bob Cochrane, St Margarets. TW1

An outstanding job completed. Much better than any previous cleaning  company. Would undoubtedly use again. Thanks.

Bob Cochrane, St Margarets. TW1

Mrs McNeil, Middlesex. TW12

Very friendly, fantastic job. Oven like new. Will recommend for sure.

Mrs McNeil, Middlesex. TW12

Mrs Nash, Hampton. TW12

Superb service and very professional job. Will use again and highly recommended. I now have an oven as good as new.

Mrs Nash, Hampton. TW12

Mrs Barker, Richmond. TW10

Very good service, friendly manner. Looks like new won’t be covering glass door with oven gloves any more. Will recommend.

Mrs Barker, Richmond. TW10

Mrs Reeves, Isleworth. TW7

Once again Matthew has been amazing. Oven looks brand new and it is a fabulous service as ever. Matthew is friendly and reliable and always gives an oven that shines! Always a pleasure to see Matthew, he is highly recommended!

Mrs Reeves, Isleworth. TW7

Mr Gladstone, Twickenham. TW1

Matthew worked hard and the oven is not recognisable! Terrific job and I can recommend him.

Mr Gladstone, Twickenham. TW1

Mrs Loates, London. SW14

Haven’t seen the oven look so clean since it was installed! Excellent service and very professional. Would recommend to any one and shall make this an annual event. Thank you for clearing up nicely afterwards.

Mrs Loates, London. SW14

Mrs Jewel, Hampton Hill. TW12

Excellent service. Matthew Lane arrived promptly and in a quiet and friendly way worked away for all morning on the oven and combination microwave. The ovens are sparkling and look as good as new. Replaced light in oven and am looking forward to seeing my meals lit up in the beautiful oven again. Will recommend.

Mrs Jewel, Hampton Hill. TW12

Mrs Carlyle, Isleworth. TW7

My 10 year old oven was disgusting but after Matthew cleaned it, it came up as clean as if it was new. It was a really fantastic clean and I would recommend this cleaning company to all my friends. I will never clean my oven again because I now know someone that is better than me (something I never own up to).

Mrs Carlyle, Isleworth. TW7

Mrs Stevens, Hounslow. TW3

Just like new! Gorgeous! Very friendly and professional. Would recommend to anyone. Thank you.

Mrs Stevens, Hounslow. TW3

Ms Martin, Isleworth. TW7

The service and manners were great. Came on time. My oven is sparkling – too clean to use now!! A million thanks. Will use again.

Ms Martin, Isleworth. TW7

Mrs Hellyer, Isleworth. TW7

The service was great I had no idea how clean my oven could look. I would use them again any day. Thanks.

Mrs Hellyer, Isleworth. TW7

Mrs Stevens, Isleworth. TW7

My oven looks like new – prompt and excellent service! Recommended!

Mrs Stevens, Isleworth. TW7

Mr Pickett, Isleworth. TW7

Came on time. The ovens look as good as new and we have had them for many years. Would recommend this service to anyone who asks.

Mr Pickett, Isleworth. TW7

Mrs Bennett, Twickenham. TW1

Matthew is very professional, from our very first phone conversation,and very accommodating as he worked around my availability.Delighted with the work done on site. The oven looks as new. Will definitely use Matthew again and have no hesitation in recommending this service.

Mrs Bennett, Twickenham. TW1

Mrs Spencer, Teddington. TW11

A great job – thank you! My oven is gleaming – it looks like new. Would certainly recommend Matthew. Very efficient and tidy service.

Mrs Spencer, Teddington. TW11

Mrs Stevens, Twickenham. TW1

My oven looks like new! Matthew was punctual, efficient and did a great job of cleaning up after himself. We would be happy to welcome him back.

Mrs Stevens, Twickenham. TW1

Mrs Pearson, East Sheen. SW14

Wonderful service. My very dirty oven looks like new and I have been given some handy hints too. Very friendly, professional service. Thank you.

Mrs Pearson, East Sheen. SW14

Mrs. J. L. Gaer, St Peter’s Square. W6

Matthew arrived on time this morning and has done an excellent job. My cooker and microwave are so shiny they look like new. Matthew is very pleasant and efficient.

Mrs. J. L. Gaer, St Peter’s Square. W6

Mrs Sue Taylor, Teddington. TW11

Matthew is a delight. He has done a wonderful job – he will definitely be coming back.

Mrs Sue Taylor, Teddington. TW11

Ms Bridgett, Hampton. TW12

Thank you so much! My oven is clean again! What a friendly service, value for money, all round fantastic stuff. Never thought I would see through my oven door again and then I contacted Matthew at OVENU. He arrived when he said he would and took around 2 and a half hours to bring my oven back to it’s original condition. Can’t say thank you enough.

Ms Bridgett, Hampton. TW12

Mr Osborne, Isleworth. TW7

Great, efficient and friendly service. Oven as good as new.

Mr Osborne, Isleworth. TW7

Mrs Starrey, Teddington. TW11

It’s like having a new cooker. Thank you very much Matthew. We shall tell everyone about you. Good luck and all the best for 2012. Sincerely.

Mrs Starrey, Teddington. TW11

Mrs Keay, Isleworth. TW7

Thank you so much Matthew. My Smeg oven looks fantastic. Every part looks sparkling as if it was new. Good service, lots of care taken – a really good mornings work. I’m not sure I want to cook in it again now it looks so clean. Thanks very much.

Mrs Keay, Isleworth. TW7

Mrs Warner, Teddington. TW11

Very professional and personable young man who worked hard to clean an extremely neglected oven. I am delighted. It looks like new – I have decided to keep the oven rather than renew for my forthcoming rental.

Mrs Warner, Teddington. TW11

Mrs Hounslow, Isleworth. TW7

I am pleased with the result. My oven does look brand new now. I would recommend.

Mrs Hounslow, Isleworth. TW7

Mrs Oliver, Richmond. TW9

Our oven and microwave are now as good as new!! I wouldn’t hesitate to recommend Matthew. Excellent and professional. Thank you.

Mrs Oliver, Richmond. TW9

Mrs Hanfrey, Isleworth. TW7

High quality of work carried out, totally impressed along with wonderful service, friendly and generally outstanding. Would highly recommend and have no doubt about using this service again. My oven/cooker  looks new.

Mrs Hanfrey, Isleworth. TW7

Mr Segar, Ealing. W5

Very good work – oven and hob look like new. Friendly and professional service. I am happy to recommend Matthew.

Mr Segar, Ealing. W5

Mrs Williams, Twickenham. TW1

Great work – my oven is like new. Matthew is very friendly and professional. Helpfully changed the bulb on my oven – thanks. Would recommend to anyone.

Mrs Williams, Twickenham. TW1

Claire Sivills. TW12

I am extremely impressed with Matthew and the service provided. I have no hesitation in recommending him and am thrilled with the results of his hard work and attention to detail. Thank you.

Claire Sivills. TW12

Vicky Vine. SW14

I am so impressed with Matthews service. From my first email enquiry to my shiny ‘new’ oven! Matthew is prompt, polite and reliable and the oven is spotless. Money very well spent! Thank you.

Vicky Vine. SW14

Liz Cable, Hounslow. TW3

Matt worked very hard and paid attention to all details to ensure a good job was done. The hob looks even cleaner than it did when it was installed! A very good value service and friendly and professional as well. I will certainly recommend the service in future.

Liz Cable, Hounslow. TW3

Marion Laffoy, Twickenham. TW1

Matthew has done a fantastic job on my oven. It is four years old but could pass for new! I am delighted that I chose to use this service. It was probably saved me the best part of a day not having to do it myself!

Marion Laffoy, Twickenham. TW1

Mr Livesey, Thorpe. TW20

We are very impressed by the visit of your representative. His work is perfect and he has a really nice manner. He was helpful in making an early appointment.

Mr Livesey, Thorpe. TW20

Lucy Timms, Twickenham. TW1

I called Matthew and he was able to come on a day that suited me. He explained very clearly the prices and method he would use. He worked very efficiently and was very polite. The results are fantastic, my oven has never been cleaner and I am looking forward to cooking. I would recommend Matthew to anyone needing their ovens cleaned.

Lucy Timms, Twickenham. TW1

Mrs Gebbie, Twickenham. TW1

Oven looks brand new! Very tidy and professional service, would definitely recommend to friends.

Mrs Gebbie, Twickenham. TW1

Louise Gill, Twickenham. TW2

I am very pleased with the results. The oven looks like new and is very clean and sparkly. Matt worked really hard and was very friendly and helpful. Many thanks.

Louise Gill, Twickenham. TW2

Mrs Jo Kilby, Twickenham. TW1

I had been using another oven cleaning company, but after they let me down I called OVENU. Matthew did a really thorough job and left my oven looking like new. I ended up with a much cleaner oven for the same price! I wont be going back to the other company again!

Mrs Jo Kilby, Twickenham. TW1

Mr. Craig Minaros, Isleworth. TW7

Friendly and professional – really pleased with job done. Will recommend and use again! Thanks.

Mr. Craig Minaros, Isleworth. TW7

Sam Smithers, Feltham. TW13

Excellent service. Never seen my oven look as clean. Looks new again. Not just the oven but the hob and all the attachments. Came on time, polite, efficient and no mess. Would recommend to anyone. Well worth the money.

Sam Smithers, Feltham. TW13

Lynda Bracey, Richmond. TW9

Matthew brought a very old, very dirty  Neff oven back to showroom shine. The job was done in a very efficient manner. He was shot on time, extremely tidy. Would not hesitate to use him again.

Lynda Bracey, Richmond. TW9

Mrs Armstrong, Richmond. TW9

Fab service, my oven looks brand new again! Full explanation was given as to the cleaning process. Will be recommending to my friends for sure! Thanks!

Mrs Armstrong, Richmond. TW9

Mr Michael Cabble, Isleworth. TW7

Very impressed with the oven cleaning carried out by your rep. It looks like a new oven!!

Mr Michael Cabble, Isleworth. TW7

Mike Liddall, Isleworth. TW7

I was really pleased with the professional service that Matthew provided. Our Neff oven was left in immaculate condition. What’s more Matthew is personable and trustworthy and I felt comfortable leaving him to get on with his work when I picked the kids up from school.

Mike Liddall, Isleworth. TW7

Lynda Eva, Hanwell. W7

Matthew is a very pleasant and considerate young man and left the kitchen tidy after the work was finished. I am very happy with the results on oven, hob and hood. Would definitely recommend to friends and family.

Lynda Eva, Hanwell. W7

Mrs C Clarke, Richmond. TW10

Absolutely fantastic service. The Aga looks completely new. Fast, clean, efficient and on time. Could not be more delighted. Many thanks. An excellent local service.

Mrs C Clarke, Richmond. TW10

Mrs Graves, Twickenham. TW1

Matthew was delightful! Friendly, prompt and a clean worker. He worked really hard and was here for 3 and a half hours and i didn’t think my oven was that dirty! The ovens look great and hopefully will be working more efficiently.

Mrs Graves, Twickenham. TW1

Marcia Reeves, Isleworth. TW7

Matthews service was prompt and professional, my oven looks as good as new. My 9year old daughter says ”It’s beautiful”. Thank you so much.

Marcia Reeves, Isleworth. TW7

Mr Burbeck, Mortlake. SW14

Excellent job. Oven in show room – clean again. Matthew was very polite and helpful in talking through the process, and cleaned up 100% afterwards. Very happy to recommend.

Mr Burbeck, Mortlake. SW14

Mr Greville Smith, Twickenham. TW2

Prompt – excellent result, ovens as new. Very pleased.

Mr Greville Smith, Twickenham. TW2

Miss Elizabeth Dowman, Richmond. TW10

Having allowed my oven to get very dirty I was pleased to have a slip through my door advertising your services.I have been delighted with the result – Matthew Lane phoned me back, and made an appointment within 2 days. Arrived punctually and worked extremely hard for over 3 hours. The cooker is now sparkling bright and looks, even after 10 years, really good. I think I will enjoy using it again!!

Miss Elizabeth Dowman, Richmond. TW10

Mrs Jane Marsh, Isleworth. TW7

Thank you for giving me an oven ”like new”. We appreciate the efficient, professional, friendly and thorough work which left no mess. I would highly recommend this service and suggest everyone should treat themselves and their loved ones to it. What a blessing to be relieved of the worst job in the house.

Mrs Jane Marsh, Isleworth. TW7

Claire Offer, Richmond. TW10

You have been extremely efficient, and effective. My ovens now look completely new. Thank you for being punctual and tidy.

Claire Offer, Richmond. TW10

Melanie Danford, Ham. TW10

Thanks – oven looks brand new. Will definitely be using you again and am happy to recommend you to others.

Melanie Danford, Ham. TW10

Mrs Sue Corley, Weybridge. KT13

What a joy! The job I hate doing done to perfection! Matthew was punctual (so important) and very polite. I will certainly recommend your service to anyone who might ask me about it. Well done.

Mrs Sue Corley, Weybridge. KT13

Mrs Munro, Isleworth. TW7

A very professional and thorough job – thank you!

Mrs Munro, Isleworth. TW7

Mrs Holley, Richmond. TW9

Arrived on time as promised. Excellent job – extremely neat and tidy also nice, friendly personality. The oven and hob are beautifully clean. Thank you.

Mrs Holley, Richmond. TW9

Debbie Gifford, Isleworth. TW7

Really excellent, professional service. Oven looks brand new. Will definitely use OVENU again.

Debbie Gifford, Isleworth. TW7

Julie Blackford, Isleworth. TW7

Great value for money. Fantastic job done by Matthew. I’ll definitely be recommending him to my family and friends.

Julie Blackford, Isleworth. TW7

Sonya, Kew. TW9

Very efficient operation. Operator arrived at agreed time. Work was clean and well tidied up at the end. Would recommend and would use again.

Sonya, Kew. TW9

Clare Richardson, Twickenham. TW1

I was very pleased with the service ( very easy to book, simple process) and excellent result at the end. Overall I think the service offers good value for money.

Clare Richardson, Twickenham. TW1

Mrs Tara Hepton, Shepperton. TW17

Excellent, thank you and Matt was very efficient.

Mrs Tara Hepton, Shepperton. TW17

Anne Jenner, Teddington. TW11

Thank you so much, Matthew, for doing such a fantastic job. My oven looks so much better, it was great value for money, and it was a pleasure to have you here.

Anne Jenner, Teddington. TW11

Lynne Haanen, Teddington. TW11

A friend recommended Matthew at OVENU after he cleaned her cooker.We are very pleased with the work he did and the fact that he got straight on with the job and was very professional. The cooker looks great top to bottom and even has a light in the oven now ! Thanks, Matthew !

Lynne Haanen, Teddington. TW11

Sue Jenkins, Twickenham. TW1.

Matthew was on time, did exactly what he said he would, and did a very good job. There was no mess, no unpleasant smell, and I have a lovely clean cooker!

Sue Jenkins, Twickenham. TW1.

Mrs Tessa Heffernan, Richmond. TW10

I was very pleased with your fast, efficient service. My oven looks like new. There was no mess and no inconvenience. I would highly recommend.

Mrs Tessa Heffernan, Richmond. TW10

Pippa Duncan, Richmond. TW9

Thank you for such a brilliant job! The oven clean was well over due and so the oven was really dirty but you’ve managed to make it look like new! I’d be happy to recommend you to friends who need their ovens done and will definitely use you again in the future. Many thanks.

Pippa Duncan, Richmond. TW9

Alison Musgrave, Kew. TW9

I am delighted by the service provided by OVENU. My oven looks as good as the day I bought it and actually is as clean ! A thorough friendly service which I would recommend highly.

Alison Musgrave, Kew. TW9

Nora, Chiswick. W4

Matthew was very professional and I will highly recommend him to anyone who wants their own oven  cleaned.

Nora, Chiswick. W4

Mr Beg, Isleworth. TW7

Many thanks for a prompt and thoroughly satisfactory service. The oven, hood and stove generally has been given new life. For customer friendly service together with affordable pricing OVENU is unbeatable.

Mr Beg, Isleworth. TW7

Nick Thompson, St Margarets, Twickenham. TW1

Great service really thorough, very friendly and above all very good value. My oven was in a really bad state but it looks nearly new now.

Nick Thompson, St Margarets, Twickenham. TW1

Jo Archer, Twickenham. TW1

A swift response to my enquiry. Initial contact was friendly and very informative, clearly explaining process and cost. Arrived prompt at the agreed time an extremely thorough job, the oven looks fantastic. Highly recommended.

Jo Archer, Twickenham. TW1

Judith Jones, Hampton. TW12

I was delighted by the service Matthew (Richmond) provided. My Aga has never looked so clean ! I will have no hesitation in using your company again and have no problem recommending you to my friends.

Judith Jones, Hampton. TW12

Jeff Dunnett, Teddington. TW11

After securing your services for the very first time, both my wife and I were pleasantly surprised at the quality of workmanship and sheer dedication put into the cleaning of our oven and hob, the end result being that of an almost brand new appliance. This added with courteous service and professionalism made the whole experience worthwhile. We will not hesitate to recommend OVENU to all.

Jeff Dunnett, Teddington. TW11

Mrs Francis, Twickenham. TW1

This service was recommended from a friend who had been given excellent service. I have found this to be like wise. There was a minimum of fuss and no clearing up to do. The overall result was excellent.

Mrs Francis, Twickenham. TW1

James Coram, Isleworth. TW7

Matthew has done a fantastic and thorough job on my oven. He was polite and we will certainly be booking him again to clean the oven, especially as he protected the carpets and left the kitchen clean.

James Coram, Isleworth. TW7

Catherine Barnes, London. SW13

Thank you so much for a comprehensive service that left my oven sparkling. A job I just didn’t even want to tackle myself.

Catherine Barnes, London. SW13

Sam Stanley, Twickenham. TW2

A very friendly, efficient service with great results – thank you.

Sam Stanley, Twickenham. TW2

Alice Smith, Twickenham. TW1

Matthew was very polite and did a thorough job on the oven. It looks brand new and I can highly recommend him.

Alice Smith, Twickenham. TW1

Jo, Twickenham. TW1

Great job looks like a new oven.

Jo, Twickenham. TW1

Rose, Twickenham. TW2

Delighted with end result. Will recommend to friends.

Rose, Twickenham. TW2

Margaret Bleakley, Kew. TW9

Very good friendly service, kitchen left clean. I now have oven as good as new.

Margaret Bleakley, Kew. TW9

Mrs Beal, Twickenham. TW1

Thank you for a great job on cleaning our hob and oven ! Excellent service and thoroughly recommend Matthew to do the job we all hate ! Once again thank you.

Mrs Beal, Twickenham. TW1

Claire, Twickenham. TW2

I am pleased with the efficient service and the results. I will certainly recommend to my friends.

Claire, Twickenham. TW2

Gill Halliday, Isleworth. TW7

Again a very efficient service with excellent results.

Gill Halliday, Isleworth. TW7

Carole, SW14

Well worth it. Our oven which is 9 years old now looks as good as new. The gentleman was punctual. efficient and courteous. I would recommend him to anyone who asked.

Carole, SW14

Andy, Kew. TW9

Excellent service – prompt, efficient and effective.

Andy, Kew. TW9

Anon, Twickenham. TW1

A very efficient and discreet service with a brilliant result – like a new oven.

Anon, Twickenham. TW1

Angus, Twickenham. TW1

Thank you for the excellent service – a job that needed doing and well done.

Angus, Twickenham. TW1

Heather, Isleworth. TW7

Matthew did an excellent Job. He was efficient and tidy and left the cooker looking like new – I will have to decorate the kitchen now to live up to the cooker !! I am very pleased.

Heather, Isleworth. TW7

Lynne Pressley, Kew. TW9

Matthew was quick to respond to my enquiry and very clear about the service and how long it would take. He was on time and did a fantastic job. Thank you for the efficient and friendly service.

Lynne Pressley, Kew. TW9

Andy Vickers, Teddington. TW11

Fantastic job. Will definitely use OVENU again.

Andy Vickers, Teddington. TW11

Ann, Isleworth. TW7

What a great idea having an oven cleaned by OVENU, saving time and doing a professional job.Having rented out our house, our oven was filthy. Thanks to Matthew we can tackle all our own other jobs whilst the roast is cooking !

Ann, Isleworth. TW7

Dorothy Dallas, Barnes. SW13

Matthew spent a lot of time cleaning the two ovens and hob which was appreciated. A very thorough service not like my lick and promise approach ! I will definitely be using OVENU again and will recommend the service to friends and neighbours. Great value for money.

Dorothy Dallas, Barnes. SW13

Patricia, W14

This is the second oven that I have had cleaned. I am extremely pleased with the results.

Patricia, W14

Mr Lewis, SW6

A very good ‘advert’ franchise operator. Very pleased with the result and will be back in the future.

Mr Lewis, SW6

Joanna, Kew. TW9

Extremely thorough. Explained everything at the beginning. Very dirty 10 year old oven came up as new. Great service will definitely use OVENU again.

Joanna, Kew. TW9

Laura Zynanczyk, Isleworth TW7

A fast friendly, personal service with super results – thank you ! Matthew went out of his way to work around my hectic schedule and come at a time that suited me. He is friendly, professional and did an amazing job on my oven.

Laura Zynanczyk, Isleworth TW7

Mrs Haynes, Ealing. W5

Matthew Lane left me with a sparkling oven and cooker hood. Polite, efficient and considerate service. I will recommend OVENU to my friends.

Mrs Haynes, Ealing. W5

Susan Simon, Teddington. TW11

Matthew was great. Professional and informative, we have a new oven ! Many thanks we will recommend you to others and using you again. Thank you.

Susan Simon, Teddington. TW11

Tracey Lewry, Twickenham. TW1

I’m very happy with the friendly service and excellent results and I am more than happy to recommend you to family and friends. Thank you Matthew.

Tracey Lewry, Twickenham. TW1

Carys, Twickenham. TW1

Fantastic service ! Very efficient, great job done and no mess to tidy up either- couldn’t be better. Matthew was also very pleasant and polite. Thank you.

Carys, Twickenham. TW1

Clare Lavers, Teddington. TW11

I found OVENU via google – sent off for a quotation and within hours Matthew Lane had called me. He was delightful to talk to on the phone and was very polite and courteous. Matthew did an amazing job on our oven – so much so i do not want to use it as it looks too clean ! Thank you very much Matthew for your hard work and I will be telling others about you.

Clare Lavers, Teddington. TW11

Patricia, Kew. TW9

I am absolutely delighted with the thorough and professional service I have received today. My oven looks brand new again.

Patricia, Kew. TW9

Mrs. S. Honey, Shepperton. TW17

I would like to say how delighted I was with your service today. Wonderful job, good service and very professional and polite. I certainly will be using your company again, and would recommend Matthew of Richmond area. Also I have recommended 2 of my friends to use your company.

Mrs. S. Honey, Shepperton. TW17

Helen Atkinson, Hampton. TW12

All excellent – I am really delighted with the results. The ovens and hob grid looks like new. Thanks  Matthew.

Helen Atkinson, Hampton. TW12

Lindsey Bell, Richmond. TW7

Excellent, polite and professional service. Oven like new and fast too !

Lindsey Bell, Richmond. TW7

Julia Walford, SW14

I was very pleased with the service provided by Matthew from OVENU Richmond. Our oven and hob look brand new now. Thank you.

Julia Walford, SW14

Miss. M. Easton, Isleworth. TW7

Thank you for your prompt service to clean my greasy oven.Everything was carried out just as you said it would be – very efficient, a friendly service. I shall certainly be calling on your service again and will not leave it so long next time.

Miss. M. Easton, Isleworth. TW7

Sandra Mitchell, Isleworth. TW7

I am absolutely delighted with the result from Matt’s efforts. The oven looks brand new. Matt was very professional, courteous and pleasant. I would definitely recommend him.

Sandra Mitchell, Isleworth. TW7

Claire Georghades, Teddington. TW11

Thank you for taking a great deal of care and thoroughly deep cleaning my range, cooker and hood. It looks like new.

Claire Georghades, Teddington. TW11

Donna Murphy, St Margaret’s, Twickenham. TW1

A fast and efficient service, with fantastic results. I’d definitely use again and would recommend without hesitation.

Donna Murphy, St Margaret’s, Twickenham. TW1

Angela Maloney, Teddington. TW11

Thanks for a very good service – my cooker looks like new again.

Angela Maloney, Teddington. TW11

Gill Halliday, Isleworth. TW7

No home owner should wast precious time trying to clean the nooks and crannies of ovens. Leave it to Matthew who has made my 11 year old ovens look like new!!. Absolutely delighted.

Gill Halliday, Isleworth. TW7

Ed Williams, Isleworth. TW7

Matt was extremely friendly and professional and unbelievably thorough. Our 20 year old oven looks great and is spotlessly clean inside and out.

Ed Williams, Isleworth. TW7

Deb Westhead, Twickenham. TW1

Thank you for your great attention to detail. My oven looks like new again! A great service, one that I would highly recommend to friends and family, and I will definitely use again. Thank you

Deb Westhead, Twickenham. TW1

Mrs Sharma, Kew. TW9

Thank you so much for the fantastic service.

Mrs Sharma, Kew. TW9

Mrs Vallender, Isleworth. TW7

Very efficient,  oven and hob look as good as new.

Mrs Vallender, Isleworth. TW7

Jan Diller, Isleworth. TW7

I was very impressed with Matthew’s hard work and end result. He was very helpful, polite etc. My cooker looks as good as new. Will tell my friends to have theirs done by OVENU. Thank you.

Jan Diller, Isleworth. TW7

Mrs. Major, Richmond. TW10

Excellent and friendly service. I will definately be recommending this service to my friends.

Mrs. Major, Richmond. TW10

Lesley & Guy, Isleworth. TW7

Clean and sparkling – oh and the oven looks great too! Thank you Matthew for such a professional and great service, definitely going to have you back!

Lesley & Guy, Isleworth. TW7

David Hitchcock, Teddington. TW11

Thank you so much we are delighted with the work – my oven as new it’s hard to believe. Friendly and efficient, Matthew will be recommended to all our friends and neighbours. A great job – well done!!

David Hitchcock, Teddington. TW11

Mrs Halliday, Isleworth. TW7

Another amazing job from Matt. Thank you.

Mrs Halliday, Isleworth. TW7

Miss Simmons. Teddington. TW1

Delighted with service. Very efficient, friendly. Good job.

Miss Simmons. Teddington. TW1

Mrs Maher, St Margarets. TW1

I was very happy with the service. Quick, efficient and good value – the oven looks as good as new. I hardly knew OVENU were in the house – there was very little disturbance. I would recommend. Thanks.

Mrs Maher, St Margarets. TW1

Mrs. Ainslie, Hampton Hill. TW12

A very friendly and efficient service. It was great to discover the original colour of the oven! I would definately use you again. Thank you.

Mrs. Ainslie, Hampton Hill. TW12

Mr Pete Smith, Isleworth. TW7

The service provided was fantastic. Matthew was very prompt with arrival time as promised when booking the service. He was also very clean and tidy during his work. We were very happy customers.

Mr Pete Smith, Isleworth. TW7

Mrs Dallas, Barnes. SW13

This is the second time I have experienced great service from Matthew of OVENU (Richmond) and look forward to the third.

Mrs Dallas, Barnes. SW13

Kelly Hudson, Isleworth. TW7

A great service – my oven looks like new! Matthew was very professional – called to say on his way, arrived on time and was very friendly and polite throughout. A big thank you!

Kelly Hudson, Isleworth. TW7

Alison Wilson, Kew. TW9

Matthew provided an excellent service. He was professional, polite,efficient and on time….My cooker looks like new and I will be recommending him to my friends. 5 star service.

Alison Wilson, Kew. TW9

Meena Lota, Isleworth. TW7

I am very impressed with Matthews work. The service was excellent and he was a  professional individual. I will definitely recommend him to my family and friends.

Meena Lota, Isleworth. TW7

Mr Alex Jones, Isleworth. TW7

Matthew provided a truly first class service !! My oven and hob looks like it did 8 years ago when it was installed. I would recommend Matthew whole heartedly. Fantastic service and quality. Thank you Matthew!

Mr Alex Jones, Isleworth. TW7

Moyra Peralta, Isleworth. TW7

I am a first time user of this service. I am delighted with the end result. Would not hesitate to recommend Matthew’s work to friends and neighbours.

Moyra Peralta, Isleworth. TW7

Jane Hindle, Hampton. TW12

My tuna pasta bake had plagued me for days and almost needed the fire brigade – after Matthew at OVENU, my oven is better than new – what a great service. Thank you.

Jane Hindle, Hampton. TW12

Mrs Williams, Isleworth. TW7

Matthew did an amazing job! The oven and hob look like’ new’. I am delighted and would definitely recommend his service with confidence.

Mrs Williams, Isleworth. TW7

Mike Fraser, Twickenham. TW2

Matthew was professional, courteous and above all he did a fabulous job on cleaning our Range cooker. I can thoroughly recommend the service.

Mike Fraser, Twickenham. TW2

Mrs Clare Taylor, Isleworth. TW7

Matthew did a great job, arrived on time and left me with a lovely clean oven. Will definitely use again. Thank you.

Mrs Clare Taylor, Isleworth. TW7

Debra Ewles, Twickenham. TW1

Matthew cleaned my oven today WOW it’s gleaming! I was very impressed with the service. He was polite and professional and careful – I will certainly use OVENU again, as long as Matthew does the job!! Will not hesitate to recommend you to a friend.

Debra Ewles, Twickenham. TW1

Maureen Southwell, Chiswick. W4

Matthew has made my oven and hob look brand new. I cant believe what a great job he has done and also, so professional. I will definitely use him again.

Maureen Southwell, Chiswick. W4

Lisa Katrak, St Margarets. TW1

Thank you so much for doing an amazing job. My filthy oven looks brand new! Matthew Lane (Ovenu, Richmond) is extremely polite, tidy and professional. I cannot recommend his services enough.

Lisa Katrak, St Margarets. TW1

Elon Tekle, Isleworth. TW7

Great customer service. I contacted OVENU in the morning and I was contacted back within a few minutes by text, and in a very short time booked the appointment. The end result was fantastic. My oven/cooker looks brand new. All my friends and family will certainly hear about you. Thank you.

Elon Tekle, Isleworth. TW7

Alison Duff, Teddington. TW11

My cooker looks better than it did new! Excellent service, great value for money – I would definitely recommend Matthew and use him again.

Alison Duff, Teddington. TW11

Toni Leo, Twickenham. TW2

This was most definitely the best money I have spent in a while! I did not anticipate that my oven would actually look as clean as the day I bought it. Matthew is lovely, courteous, reliable and did a fab job. I will be recommending him to friends and neighbours and using the service again! I was hoping he would clean the rest of the house!

Toni Leo, Twickenham. TW2

Mrs Knowles, Mortlake. SW14

Wonderful ! A great service – efficient, clean and friendly. Matthew has made my oven sparkle like new. Thank you.

Mrs Knowles, Mortlake. SW14

Claire Malcolm, Isleworth. TW7

Very good, efficient service. My oven is looking brand new. I would definitely recommend OVENU to friends and family.

Claire Malcolm, Isleworth. TW7

Lyn Sdudden. Barnes. SW13

Oven looks lovely and clean. Kitchen left very tidy. Thanks very much.

Lyn Sdudden. Barnes. SW13

Miss Miller, Isleworth. TW7

My cooker and hood look (and smell) like new. Not bad for a 12 year old cooker. Matt turned up when he said he would, did what he said he would, charged what he said he would. How refreshing. The oven just like to add is smiling now.

Miss Miller, Isleworth. TW7

Miss Ashworth, Richmond. TW9

Great service! My oven turned out to be a completely different colour than before, from black and grimy to grey and shiny. I’d recommend OVENU – Richmond for a total revamp to anyone – you will not be disappointed!

Miss Ashworth, Richmond. TW9

Mr Kebble, East Sheen. SW14

Our 2 ovens hadn’t been cleaned for at least 10 years but came out shining after 3 hours of OVENU’S attention. No messy foams and no horrible smells! Matthew was a very tidy and conscientious worker.

Mr Kebble, East Sheen. SW14

Mr Owen, Teddington. TW11

Today Matthew from Richmond has cleaned our large oven for us. We are delighted with the results. He is very efficient and pleasant young man. We shall use your services again.

Mr Owen, Teddington. TW11

Teresa Collier, Richmond. TW10

I just want to say how delighted I was with my new ‘sparkling’ oven. Matthew was fantastic and has done a wonderful job. My oven now looks like new. Thank you.

Teresa Collier, Richmond. TW10

Mr Colin Lewis, Teddington TW11

Extremely efficient, prompt and very friendly service. The oven was cleaned to perfection and now looks as good as the day it was fitted. Worth every penny and will treat the oven to a yearly service. Great job. Thank you Matthew.

Mr Colin Lewis, Teddington TW11

Anne Goudsmit, Teddington. TW11

My oven hadn’t been cleaned properly for a couple of years and was in urgent need of a thorough clean which it certainly got! It is now looking fabulous like new. A very prompt service and one which I would highly recommend to my friends. Very pleased with the outcome. Many thanks.

Anne Goudsmit, Teddington. TW11

Clare Temple, Kew. TW9

I was delighted with the service I received today. My oven is spotless, and completed exactly within the time quoted. Many thanks.

Clare Temple, Kew. TW9

Mrs. Yates, Isleworth. TW7

Matt, thank you so much for the fabulous clean oven. I am thrilled with my ‘new’ oven, so much so I don’t want to use it now !! I was impressed with how you ensured my floor was protected, the thorough job of cleaning the oven and ensuring the surrounding areas were clean when finished. I will certainly be recommending you.

Mrs. Yates, Isleworth. TW7

Mrs Whiteley, Twickenham. TW1

I would happily recommend Matthew from OVENU Richmond. His service was outstanding, and the results are amazing – my oven looks as good as new. I will definitely be calling him again.

Mrs Whiteley, Twickenham. TW1

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.